Welcome to The Bull Inn – Here’s what you need to know

Welcome

That word “welcome” cannot be used enough and at Bull Inn, we endeavour to give all of our guests a warm welcome. Our singular goal is to make your visit as comfortable as we can. Our welcome is from all of the faces you will see assisting you throughout your journey, including my own, to those you do not see.

There are a number of pointers in this directory but please contact any one of us for anything else or further assistance.

Thank you for choosing to stay with us and I hope you enjoy every minute of your stay with us. It is an honour to have you with us at The Bull Inn Barton Mills and I hope to meet you personally.

Danie Hattingh
General Manager

Our Suffolk Recommendations

Ethos

The Coaching Inn Group has a particular passion for lovely old historic coaching inns and we have a growing number  of these iconic buildings in our collection. We have established a reputation for refurbishing, revitalising and breathing life back into these lovely inns, creating elegant, comfortable and well-priced accommodation, tempting menus, relaxed and stylish bars and coffee lounges where friends, families and business people can relax and enjoy everything we have on offer.

Wi-Fi & Internet Access

High speed internet access is available in all bedrooms and public areas within the hotel at no extra charge.

To Connect: WiFi
Simply select the ‘Bull Inn Guest WiFi’ on your device and fill in the required information.

A – Z Directory

Accounts
Your account is readily available upon request at Reception. The following methods of payment are accepted: Visa, MasterCard and American Express. We also accept contactless payment and ApplePay. – Do you accept cash? No

Assistance (24-hr Reception)
Reception is not staffed 24hours, there is an emergency number that can be dialled.

Bars
The Bar, located on the ground floor at the front of the hotel, provides a wide variety of beverages, and food service

Breakfast
Breakfast is served in the Oak Room from 7:00am to 9:30am Monday to Friday and 8am to 10am on Saturday and Sunday.

Car Parking
Ample parking at rear of the hotel.

Checkout
Checkout time is 11am.

Currency Conversion
The nearest bureau de change is at The Post Office in Newmarket

Dietary Requirements
If you have any special requirements please contact the manager on duty who will be happy to assist.

Dining (Lunch and Dinner)
There are several dining areas throughout the hotel, with the same menu available in each. Our opening times are Monday to Friday 12 – 3pm, 5 – 9pm. Saturday 12pm – 9pm and Sunday 12pm-8pm.

Directions
If you require directions our Reception team are happy to provide printed route maps and navigation on request. – Do you have local maps available?  Yes

Disabled Facilities
The hotel has one, purpose-designed, room for disabled guests. Please ask our serving team for information. 

Doctor, Dentist and Chemist
Should you require medical assistance, please inform Reception or call the local Doctors’ Surgery Helpline on tel:01638 713109.  The Market Cross Surgery 7 Market Pl, Mildenhall, Bury Saint Edmunds IP28 7EG, UK

The nearest A&E Newmarket Community Hospital

56 Exning Road, Newmarket, Suffolk, CB8 7JG

Phone: 01638 558400

Emergency Services
Dial ‘999’ for the police, fire brigade or an ambulance. Please also call Reception to report the incident and for further assistance.

Fire Procedures
It is imperative that guests read the Fire Notice on the back of the bedroom door and familiarise themselves with the fire evacuation procedure and fire exits

Heating and Cooling
The heating in the room may be adjusted using the thermostat dial on the side of the radiator during the winter months. Fans are provided in the rooms.

Maintenance
Should you find anything not in working order, please report it to Reception and we will endeavour to repair it as quickly as possible.

No Smoking
Please be aware that the whole hotel, including all bedrooms, is non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a minimum charge of £120.00 will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector which is very sensitive and will evacuate the whole hotel if triggered. Activation will incur further charges to the guests account.

Pets
Unfortunately no pet friendly rooms.    Dog friendly bar and garden area.  Not dog friendly in restaurant area.

Security
Please ensure that your bedroom windows and doors are closed when you leave the room. We would like to draw your attention to the Hotel Proprietors Act displayed in the Reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property not handed in for safekeeping.

Special Offers
We often run promotions and special deals throughout the year. Please sign up for offers, news & updates to access these.

Taxi Service
Please contact Reception who can provide a list of local taxi companies for you.

Voltage
The UK uses a 240v supply with three pin plugs.

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